Donor Visit and Support Associate

Vacancy

As Global Donor Visit Lead, you will be responsible for managing all aspects of donor visits across multiple countries. Additionally, you will provide cross-team support and manage team tools to enhance effectiveness and coordination within the team.

Location: Kenya, Rwanda
Career Level: Professionals

About One Acre Fund

Founded in 2006, One Acre Fund supplies 1 million smallholder farmers with the agricultural services they need to make their farms vastly more productive. Our 8,000+ team is drawn from diverse backgrounds and professions. With operations across six core countries in Africa, we make farmers more prosperous by providing quality farm supplies on credit, delivered within walking distance of farmers’ homes, and agricultural training to improve harvests. On average, the farmers we serve harvest 50 percent more food after working with One Acre Fund.

To learn more about our work, take a look at our Why Work Here blog for more information.

About the Role

As Donor Visit and Support Associate, you will oversee and manage every aspect of donor visits across multiple countries, working to cultivate robust relationships with donors and ensuring their visits are meaningful and in line with our organization's objectives. Additionally, you'll offer cross-team support and oversee key team tools to optimize effectiveness and coordination within the Business Development team.

Responsibilities

End-to-end management of donor visits in all our countries of operation (primarily in Kenya and Rwanda, but could include Tanzania, Uganda, Malawi, Burundi, and Zambia), including:
- Pre-visit planning: Collaborate with team members to craft detailed donor visit itineraries, map out relevant activities, assist in the creation of preparation materials, and coordinate alignment calls. Liaise with field teams and country leadership teams to schedule 1:1 meetings, manage schedule conflicts and be on hand to trouble-shoot.
- Logistics: Coordinate logistics with in-country teams, including arrangements for accommodation, meals, transport etc.
- On-the-ground support: Provide on the ground support ahead of visits via "practice runs" and during visits via logistics support.
- Direct hosting: Act as "lead host" for certain donor visits (Note: contingent upon building program fluency).
- Follow up: Manage any follow up requests for information and channel them to the relevant team members.
- Process and system optimization: Identify areas for process enhancement and create new, improved tools to streamline planning, coordination and follow-up. Additionally, oversee training for all team members on these tools/systems to ensure compliance and proficiency.
- Note on travel requirements: Donor visits ebb and flow, but taking into account all of the above responsibilities, we would estimate 20-25% travel time in this role.
Cross-team support:
- Contribute to functioning of Business Development team by facilitating team coordination. For example, manage logistics for annual retreats, oversee new staff onboarding, and support various other team initiatives.
Management of team-wide tools
- Oversee multiple team tools and contribute to knowledge management system to improve team effectiveness and coordination

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

Minimum of 4 years of experience in donor relations, fundraising, logistics coordination, event planning, or a related field
Demonstrated proficiency in project management
Experience in process improvement and analysis, with the ability to identify opportunities for streamlining processes and enhancing efficiency
Bachelor's degree in a related field (such as Communications, Marketing, Nonprofit Management)
Experience in the field of agriculture/rural development is a plus

Preferred Start Date

As soon as possible.

Job Location

Nairobi, Kenya or Kigali, Rwanda

Benefits

Health insurance, housing, and comprehensive benefits

Eligibility

This role is only open to citizens or permanent residents of Kenya and Rwanda

Application Deadline

08 July 2024

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

Important

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here, but do not send applications or application materials to this email address.